Dear Customers,
As a self-employed dog groomers , we take pride in providing top-notch grooming services for your beloved pets. However, we would like to take a moment to emphasize the importance of attending your scheduled appointments and respecting our booking policies. Here's why your commitment matters:
1. Respect for Your Time and ours!
Just like you, we value our time and strive to provide the best service possible to all our clients. When you book an appointment and fail to show up, it not only disrupts our schedule but also affects other clients who could have utilized that time slot. By respecting your appointment and showing up on time, you help us maintain a smooth and efficient grooming operation for everyone.
2. Ensuring Your Pet's Well-Being
Regular grooming appointments are essential for your pet's health and well-being. Skipping or delaying grooming sessions can lead to matting, skin issues, and discomfort for your furry friend. By attending your scheduled appointments, you're prioritizing your pet's needs and ensuring they receive the care and attention they deserve.
3. Maintaining Consistency in Service
Consistency is key when it comes to grooming your pet. By sticking to a regular grooming schedule, we can address any grooming needs or concerns in a timely manner and maintain your pet's coat, skin, and overall hygiene. Missed appointments disrupt this consistency and may result in longer intervals between grooming sessions, which can impact the quality of the grooming service.
Our Booking Policies: A Mutual Agreement
When you book an appointment with us, you're entering into a mutual agreement based on our booking policies. These policies are in place to ensure fairness and efficiency for both parties. They include cancellation fees for no-shows or last-minute cancellations, as well as guidelines for rescheduling appointments. By adhering to these policies, you help us manage our schedule effectively and provide the best possible service to all our clients.
How You Can Help
Here are a few simple ways you can help support our grooming business and ensure a positive experience for both you and your pet:
1. Mark Your Calendar: When you schedule an appointment, mark it on your calendar or set a reminder to help you remember the date and time.
2. Communicate Any Changes:
Life happens..
 If you need to reschedule or cancel your appointment, please notify us as soon as possible. This allows me to adjust my schedule accordingly and accommodate other clients.
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Arrive On Time
Arriving on time for your appointment ensures that we can start grooming your pet promptly and minimize any delays for subsequent appointments.
In Conclusion
Your commitment to attending your scheduled grooming appointments and respecting our booking policies is crucial for maintaining a smooth and efficient operation. By working together, we can ensure that your pet receives the care they need and deserve, while also supporting the success of our self-employed grooming business.
-Â Remember we are self-employed professionals we rely on each appointment to pay towards our operation costs no-shows are like turning up for work and not getting paid .. you wouldn't expect or want yourself in that position so please respect our time and honour your scheduled appointment time.
Thank you for your understanding and cooperation.